To check for an upgrade, SMS ‘Upgrade’ to 30630 to find out if/when you’re due for an upgrade or enter your cellphone number in the eligibility tool or check upgrade using the MTN website.. If your contract is eligible for an upgrade, browse the latest deals and promotions in our store, use our upgrade service or visit an MTN Store and speak to an agent.
Alternatively call 135 from your phone and speak to an agent who will advise accordingly. You can request an upgrade before the end of your contract, but you’ll need to settle the remaining balance of your old contract and may be charged an early upgrade fee. To apply for an early upgrade, dial 135 from your MTN phone and speak to an agent or send an eMail to customercare@mtn.com.