How to get a Cell C PUK Number

PUK, or personal unblocking keys code, is a unique sequence of eight digits that you might be asked for when:

  • You want to use another SIM card in your phone, or
  • You’ve entered the wrong PIN on your phone too many times.

There are 5 ways to get a Cell C PUK number:

  1. Cell C Mobile App > Login using your username & password; click on the Menu bar; select Personal Information.
  2. Cell C Website > Login to Self-Service on and view details under Security.
  3. Self-Service IVR > Call 135; option 1 for Manage; retrieve PUK.
  4. USSD > Dial *147#; option 9; option 5; option 2.
  5. Call 135 > Dial 135 & option 9 to speak to an agent.